PRIVACY POLICY
Effective Date: January 19, 2026
Solved By Code AI LLC ("Company," "we," "us," or "our"), a Florida limited liability company doing business as Whymoyng LLC, is committed to protecting the privacy and security of your personal information. This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of personal information when you visit our website at https://solvedbycode.ai (the "Site"), use our applications, or engage with our services (collectively, the "Services").
This Privacy Policy applies to all visitors, users, and others who access our Services ("Users" or "you"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
1. COMPANY INFORMATION AND DATA CONTROLLER
Solved By Code AI LLC
- Legal Name: Solved By Code AI LLC (dba Whymoyng LLC)
- Business Type: Florida Limited Liability Company
- Phone: (954) 906-9919
- Email: [email protected]
- Website: https://solvedbycode.ai
- Data Protection Contact: [email protected]
For the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), Solved By Code AI LLC is the data controller responsible for your personal information.
2. INFORMATION WE COLLECT
We collect several types of information from and about users of our Services, including:
2.1 Information You Provide Directly
Account Information: When you create an account or register for our Services, we collect:
- Full legal name
- Email address
- Phone number
- Company/organization name (if applicable)
- Job title (if applicable)
- Mailing address
- Username and password
Payment Information: When you make purchases or subscribe to paid services, we collect:
- Billing name and address
- Payment card information (processed securely by Stripe; we do not store complete card numbers)
- Transaction history
- Invoice details
Communication Information: When you contact us or participate in surveys, we collect:
- Messages and correspondence you send to us
- Survey responses and feedback
- Support ticket information
- Chat transcripts
Content You Create: When you use our Services, we collect:
- Code, projects, and files you upload or create
- Comments, annotations, and documentation
- AI conversation history and prompts
- Custom configurations and preferences
2.2 Information Collected Automatically
Device and Technical Information: We automatically collect:
- IP address
- Browser type and version
- Operating system
- Device type and unique device identifiers
- Screen resolution
- Language preferences
- Time zone
Usage Information: We collect information about how you interact with our Services:
- Pages viewed and features used
- Time spent on pages
- Click patterns and navigation paths
- Search queries within our Services
- Error logs and performance data
- Feature usage frequency
Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information. See our Cookie Policy for detailed information.
2.3 Information from Third Parties
Third-Party Services: If you connect third-party accounts or services, we may receive:
- Basic profile information (name, email, profile picture)
- OAuth tokens for authorized access
- Service-specific data you authorize us to access
Business Partners: We may receive information from:
- Referral partners
- Marketing partners
- Analytics providers
3. GOOGLE API SERVICES - LIMITED USE DISCLOSURE
Our Services may integrate with Google APIs for enhanced functionality. This section describes our use of information received from Google APIs.
3.1 Google API Services User Data Policy Compliance
Solved By Code AI LLC use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
3.2 Scope of Data Access
When you authorize Google integrations, we may access:
- Basic profile information (name, email address)
- Google Drive files and folders (only those you explicitly share)
- Calendar information (for scheduling features)
- Other Google services you explicitly authorize
3.3 Limited Use Requirements
We commit to the following Limited Use requirements:
a) We will only use access to read, write, modify, or control Google user data as necessary to provide or improve user-facing features that are prominent in the requesting application user interface.
b) We will not transfer Google user data to third parties unless:
- It is necessary to provide or improve user-facing features
- You provide explicit consent
- It is required for security purposes (e.g., investigating abuse)
- It is required to comply with applicable law
- In connection with a merger, acquisition, or sale of assets with notice to users
c) We will not use Google user data for:
- Serving advertisements
- Selling data to data brokers
- Purposes unrelated to the functionality of our Services
d) We will not allow humans to read Google user data unless:
- You provide explicit consent for specific content
- It is necessary for security purposes
- It is required to comply with applicable law
- Our use is limited to internal operations and the data is aggregated and anonymized
3.4 Data Retention for Google Data
Google API data is retained only as long as necessary to provide the requested functionality. You may revoke access at any time through your Google Account settings.
4. HOW WE USE YOUR INFORMATION
We use the information we collect for various purposes, including:
4.1 Providing and Improving Services
- To create and manage your account
- To process transactions and send related information
- To provide customer support and respond to inquiries
- To personalize your experience
- To develop new features and services
- To analyze usage patterns and improve our Services
- To maintain security and prevent fraud
4.2 Communications
- To send service-related emails (account verification, billing, security alerts)
- To send marketing communications (with your consent)
- To respond to your comments and questions
- To provide technical notices and updates
4.3 Legal and Business Purposes
- To comply with legal obligations
- To enforce our terms and policies
- To protect our rights, privacy, safety, or property
- To investigate potential violations
- To facilitate business transactions (mergers, acquisitions)
4.4 Artificial Intelligence and Machine Learning
With appropriate consent:
- To train and improve our AI models
- To provide AI-powered features and recommendations
- To analyze code patterns and provide suggestions
- To detect and prevent security vulnerabilities
Note: We do not use your private code or data to train AI models without your explicit consent. Enterprise customers have additional controls over data usage.
5. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We may share your information in the following circumstances:
5.1 Service Providers
We share information with third-party service providers who perform services on our behalf:
- Stripe - Payment processing (payment information)
- Amazon Web Services - Cloud infrastructure (encrypted data)
- Cloudflare - Security and CDN (IP addresses, requests)
- Google Analytics - Analytics (usage data, anonymized)
- Anthropic - AI services (content you submit)
- OpenAI - AI services (content you submit)
- SendGrid - Email delivery (email addresses)
These providers are contractually obligated to protect your information and may only use it as directed by us.
5.2 Legal Requirements
We may disclose your information if required by law, regulation, legal process, or governmental request, including:
- Court orders and subpoenas
- Law enforcement requests
- National security or emergency situations
5.3 Protection of Rights
We may disclose information to:
- Enforce our agreements, terms, and policies
- Protect our rights, privacy, safety, or property
- Protect the rights of other users
- Prevent illegal activity or security threats
5.4 Business Transfers
In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred to another entity. You will be notified of any such change via email or prominent notice on our Site.
5.5 With Your Consent
We may share your information with third parties when you provide explicit consent.
6. DATA SECURITY
We implement comprehensive security measures to protect your personal information:
6.1 Technical Safeguards
- Encryption in Transit: All data transmitted between your device and our servers is encrypted using TLS 1.3
- Encryption at Rest: Sensitive data stored on our servers is encrypted using AES-256
- Access Controls: Role-based access controls limit data access to authorized personnel
- Secure Infrastructure: We use enterprise-grade cloud infrastructure with SOC 2 compliance
- Regular Security Audits: We conduct regular security assessments and penetration testing
6.2 Organizational Safeguards
- Employee Training: All employees receive privacy and security training
- Data Access Policies: Strict policies govern who can access personal data
- Incident Response: We maintain incident response procedures for security events
- Vendor Assessment: We assess the security practices of our service providers
6.3 Data Breach Notification
In the event of a data breach involving your personal information:
- We will notify affected users within 72 hours (as required by GDPR)
- We will notify relevant supervisory authorities as required by law
- We will provide information about the breach and steps you can take
- We will document the breach and our response actions
6.4 Your Security Responsibilities
You are responsible for:
- Maintaining the confidentiality of your account credentials
- Using strong, unique passwords
- Enabling two-factor authentication (recommended)
- Reporting suspicious account activity immediately
7. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
7.1 Retention Periods
- Account Information: Duration of account + 30 days
- Transaction Records: 7 years (legal requirement)
- Support Tickets: 3 years
- Usage Analytics: 26 months (anonymized after)
- AI Conversation History: 90 days (unless saved by user)
- Marketing Preferences: Until opt-out + 30 days
- Security Logs: 1 year
7.2 Account Deletion
When you request account deletion:
- Active services are terminated
- Personal data is deleted within 30 days
- Some data may be retained for legal compliance
- Anonymized data may be retained for analytics
8. YOUR RIGHTS AND CHOICES
8.1 Rights Under GDPR (European Economic Area Residents)
If you are a resident of the European Economic Area, you have the following rights:
Right to Access: You have the right to request a copy of the personal information we hold about you.
Right to Rectification: You have the right to request correction of inaccurate or incomplete personal information.
Right to Erasure (Right to be Forgotten): You have the right to request deletion of your personal information in certain circumstances.
Right to Restrict Processing: You have the right to request that we limit how we use your information.
Right to Data Portability: You have the right to request that we transfer your data to another organization or provide it to you in a structured, machine-readable format.
Right to Object: You have the right to object to processing of your personal information, including for direct marketing.
Rights Related to Automated Decision-Making: You have the right not to be subject to decisions based solely on automated processing that significantly affect you.
Right to Withdraw Consent: Where we rely on consent, you may withdraw it at any time.
8.2 Rights Under CCPA (California Residents)
If you are a California resident, you have the following rights under the California Consumer Privacy Act:
Right to Know: You have the right to request information about:
- Categories of personal information we collect
- Sources from which we collect personal information
- Purposes for collecting or selling personal information
- Categories of third parties with whom we share personal information
- Specific pieces of personal information we have collected about you
Right to Delete: You have the right to request deletion of personal information we have collected from you, subject to certain exceptions.
Right to Opt-Out of Sale: You have the right to opt out of the "sale" of your personal information. Note: We do not sell personal information.
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
Shine the Light (Civil Code Section 1798.83): California residents may request information about our disclosure of personal information to third parties for direct marketing purposes.
8.3 Rights Under Other Jurisdictions
Virginia Consumer Data Protection Act (VCDPA) Colorado Privacy Act (CPA) Connecticut Data Privacy Act (CTDPA)
Residents of these states have similar rights to access, correct, delete, and opt-out of certain data processing.
8.4 Exercising Your Rights
To exercise any of these rights, please contact us:
- Email: [email protected]
- Phone: (954) 906-9919
- Online: Submit a request through your account settings
We will respond to verified requests within:
- GDPR: 30 days
- CCPA: 45 days
- Other: As required by applicable law
8.5 Marketing Communications
You can opt out of marketing communications at any time by:
- Clicking the "unsubscribe" link in any marketing email
- Adjusting your communication preferences in account settings
- Contacting us at [email protected]
Note: You may still receive transactional communications (e.g., billing, security alerts).
9. INTERNATIONAL DATA TRANSFERS
9.1 Data Transfer Mechanisms
Your information may be transferred to, stored, and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place:
- Standard Contractual Clauses: We use EU-approved standard contractual clauses for transfers from the EEA
- Data Processing Agreements: We have agreements with all service providers
- Adequacy Decisions: Where applicable, we rely on adequacy decisions
9.2 EU-U.S. Data Privacy Framework
We comply with the EU-U.S. Data Privacy Framework principles for transfers of personal data from the EU to the United States.
10. CHILDREN PRIVACY
Our Services are not directed to children under the age of 16 (or applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected]. If we learn that we have collected personal information from a child, we will promptly delete such information.
11. DO NOT TRACK SIGNALS
Some browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites you visit indicating you do not wish to be tracked. Our Services do not currently respond to DNT signals. However, you may opt out of tracking through the methods described in our Cookie Policy.
12. THIRD-PARTY LINKS AND SERVICES
Our Services may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through our platform.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors.
13.1 Notification of Changes
- Minor Changes: We will update the "Last Updated" date at the top of this policy
- Material Changes: We will notify you via:
- Email to your registered email address
- Prominent notice on our website
- In-app notification
13.2 Your Continued Use
Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
14. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Solved By Code AI LLC
- Privacy Officer Email: [email protected]
- General Inquiries: [email protected]
- Phone: (954) 906-9919
- Website: https://solvedbycode.ai
For European Users
If you are in the European Economic Area and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection authority.
For California Residents
California residents may contact us for California-specific privacy inquiries at [email protected] with the subject line "California Privacy Request."
15. ADDITIONAL DISCLOSURES
15.1 Categories of Personal Information Collected (CCPA)
In the past 12 months, we have collected the following categories of personal information:
- Identifiers (Name, email, IP address) - Yes
- Personal records (Account info, payment info) - Yes
- Protected classifications - No
- Commercial information (Purchase history) - Yes
- Biometric information - No
- Internet activity (Browsing, usage data) - Yes
- Geolocation (IP-based location) - Yes
- Sensory data - No
- Professional info (Job title, company) - Yes
- Education info - No
- Inferences (Preferences, interests) - Yes
- Sensitive personal info - No
15.2 Sources of Personal Information
- Directly from you
- Automatically through our Services
- Third-party integrations you authorize
- Public sources (where applicable)
15.3 Purposes for Collection and Use
As described in Section 4 of this Privacy Policy.
15.4 Disclosure for Business Purposes
We disclose personal information to service providers for business purposes as described in Section 5.
15.5 No Sale of Personal Information
We do not sell personal information as defined by the CCPA.
This Privacy Policy was last updated on January 19, 2026.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.